What is Credentialing Agents?

Credentialing Agents is a team of autonomous AI agents that runs onboarding and credentialing for healthcare staffing agencies end to end — from ATS placement to a compliant, signed-off, cleared-to-work file. The agents plan requirements, verify licenses at the source, run background checks, chase documents, and route e-signatures.

How fast can a candidate be credentialed?

Days, not weeks. Agents work every requirement in parallel, around the clock — gathering requirements, applying conditional rules, verifying at primary sources, and following up with candidates by text and email.

Which systems and vendors does it work with?

The agents work inside the stack a staffing team already runs: ATS/CRM systems such as Bullhorn and JobDiva, background-check providers, primary-source verification with state boards and registries, reference checks, drug and health screening, e-signature, and two-way email and SMS. A built-in browser and computer handle portals with no API.

Do we have to replace our current credentialing process?

No. There is no rip-and-replace: the agents operate your existing tools, vendors, and process. Trials run in shadow mode alongside your current workflow, and your system of record never moves.

Can we run it ourselves, or is it a managed service?

Both. As a platform, your specialists direct the agents inside your ATS. Or fully managed: send the placement and a supervised team of agents returns a compliant, signed-off, submit-ready file, priced per credentialed clinician.

How is autonomous credentialing kept safe and compliant?

Full autonomy with full accountability: every decision is traced and explainable, every AI call carries a confidence score, humans review irreversible steps with custom checkpoints anywhere, any agent can be paused instantly, and data stays private — encrypted, least-privilege, never used to train external models.

Credentialing Agents

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Texting that gets documents back.

Candidates live on their phones. The SMS Agent meets them there — requests, reminders, scheduling, and real answers, two-way.

What it is

Text is where candidates actually respond. The SMS Agent runs genuine two-way conversations: document requests with upload links, screening and exam scheduling, deadline reminders, and immediate answers to questions — with consent handled properly and escalation to humans built in.

How the agents run it · Communication

01
Reach
Requests and reminders arrive as friendly texts with one-tap links.
02
Converse
Replies get understood and answered — it's a conversation, not a blast.
03
Comply
Opt-in, opt-out, and quiet hours are enforced automatically.
04
Escalate
Complex or sensitive threads hand off to your team with context.

What you get

Response rates far beyond email
Documents back in hours, not days
TCPA-conscious consent handling built in

Questions

Is two-way texting compliant?

The agent enforces consent capture, honors opt-outs instantly, respects quiet hours, and keeps a complete message log — the compliance guardrails are built into the channel.

Why SMS instead of email for candidates?

Because it works: candidates answer texts in minutes and emails in days. The agents use both, but SMS is where documents actually come back.

See sms agent run live.

Thirty minutes, one placement, worked live — start to submit-ready.

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